Privacy Policy

Effective Date: May 15, 2025

Introduction

The Bike Tailor ("we," "our," or "us") is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website, https://thebiketailor.com (the "Site").

By using our Site, you consent to the collection and use of information in accordance with this policy.

Information We Collect

When visiting or interacting with our Site, we may collect:

Personal Information: Includes details such as your name, email address, phone number, billing and shipping addresses provided by you during checkout, subscription to our newsletter, or direct inquiries.
Usage Data: Automatically collected data including your IP address, browser type, browser version, pages visited, duration of visit, date and time of your visit, and other diagnostic information.

Cookies and Tracking Technologies

Our website utilizes cookies and similar technologies to analyze and improve your experience. You may configure your browser to refuse cookies or notify you when cookies are being sent. Note that refusing cookies may limit certain functionalities of our Site.

Google Analytics

We employ Google Analytics, a web analytics tool provided by Google, Inc., to track and examine traffic patterns on our Site. Google Analytics gathers information such as your IP address, browser type, and operating system. You can opt-out by installing the browser add-on available at: https://tools.google.com/dlpage/gaoptout.

Mailchimp

We use Mailchimp for email communication and marketing purposes. When you subscribe to our newsletter, Mailchimp collects personal data, such as your email address and name. You may unsubscribe anytime via the unsubscribe link in our emails or by contacting us directly.

Use of Your Information

Collected information is used to:

Process and fulfill your orders
Communicate with you regarding orders, products, and promotional offers
Provide customer support
Enhance and optimize our Site and services
Conduct analytics to understand how users interact with our website

Sharing Your Information

We do not sell or rent your personal data. However, we share your information with trusted third parties (such as Google Analytics and Mailchimp) solely to facilitate our services as described herein. These third parties are obligated to keep your data confidential and secure.

We may disclose your personal data if legally required or in response to valid requests from public authorities.

Data Security

We are committed to protecting your data and use commercially reasonable safeguards. Despite these measures, no internet transmission or electronic storage method is entirely secure. Thus, we cannot guarantee absolute security.

External Links

Our Site may include links to third-party websites. We have no control over these external sites and are not responsible for their privacy policies or content.

Updates to This Privacy Policy

We may periodically update our Privacy Policy, and any changes will be posted on this page. Please check this policy regularly to stay informed of updates.

Contact Us

For any questions about this Privacy Policy, please contact us:

Email: info@thebiketailor.com
Address: The Shed, Stanmer, Brighton BN1 9PZ

Thank you for trusting The Bike Tailor with your personal information.

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